Please ensure the area where you plan to lay the rug is dry and free of dirt or debris.

Rectangular Rug:

1. First, lay the pad flat on the floor without any wrinkles, the rubber side facing downwards.

2. Roll up the design. The grey underside faces upwards.

3. Align the design on the mat so that there is an overlap of a few centimetres at the sides and press the corners onto the mat.

4. Now roll out the design firmly on the mat until it lies completely flat on the floor. Smooth out the design with your hands so that there are no creases.

Round Rugs:

1. Lay out the round mat with the rubberised side facing downwards without creases.

2. Next, fold the design twice in the centre. Align one side of the folded design with the border so that there is an overlap.

3. Unfold the design on the mat and smooth it out with your hands so that it lies firmly on the mat.

Yes, every Teppana rug comes in two parts: the washable design and the non-slip pad. To wash the rug, simply remove the design from the pad and clean it in your washing machine.

The design is water-resistant, protecting the pad from dirt. If you do want to clean the pad, simply wipe it down with a damp cloth.

All designs fit into standard washing machines. To determine the ideal drum size for the best washing results, you can refer to our size chart.

💡 You can find the drum capacity of your washing machine in the user manual or by searching the model number online.

Indoor Rugs:

1. Remove the top design from the pad and place it in your washing machine with the pattern side facing outward.

2. Wash on a gentle cycle at a maximum of 30°C with mild detergent. Avoid bleach or fabric softener.

3. You can air dry the design by hanging it on a clothesline or use a tumble dryer on a low heat setting.


Outdoor and Jute Touch Rugs:

Before washing, remove coarse dirt without using abrasive objects, as they may damage the woven structure.

1. Remove the top design from the pad and place it in the washing machine with the pattern side facing outward.

2. Wash at a maximum of 30°C on a gentle cycle with mild detergent. Avoid bleach or fabric softener.

3. Air-dry by hanging on a clothesline or use a tumble dryer on a low heat setting.


Plush Rugs

1. Remove the top design from the pad and place it in the washing machine with the pile side facing outward.

2. Wash the plush design on a gentle cycle at a maximum of 30°C using mild detergent. Do not use bleach or fabric softener.

Tip: You can pre-treat stains with white vinegar and let it sit for three hours before washing.

3. We recommend air-drying the plush rug on a clothesline to avoid damaging the fibers.

4. Once dry, gently run your fingers or a brush through the pile to restore its softness.

You can easily use a tumble dryer to dry your rug. It’s best to set the dryer to a low temperature, which is more than enough and also eco-friendly due to lower energy consumption. 🌱

Alternatively, you can hang the rug design to air-dry, which usually takes about a day depending on the temperature.

We recommend not using a dryer for plush rugs to maintain their softness. Instead, simply hang them on a clothesline to dry.

Your design has a water-repellent and stain-resistant surface. Depending on the severity of the stain, you can either clean the spot by hand or wash the design in the washing machine. For heavier stains, we recommend washing the design immediately to prevent discoloration.


🍷 How can I remove red wine stains?

To achieve the best results, you should wash your design in the washing machine immediately. For smaller stains, spot cleaning might be enough.

1. Blot the stain with a paper towel and some water.

2. Mix a few drops of dish soap with 1-2 cups of cold water, dip a cloth in the solution, and dab the red wine stain.

3. If the stain persists, apply the soap-water mixture directly to the stain and blot again, then rinse with cold water.

4. Repeat as needed.

5. Blot any excess water and let the area dry.

🐶 How can I remove urine stains?

To remove urine stains from your pets, a standard stain remover works best.

1. Blot the urine with a cloth and follow the stain remover’s instructions. If you don't have a special cleaner, mix a few teaspoons of dish soap, one cup of vinegar, and one cup of water. Apply this mixture to the stain and wipe with a cloth.

2. Rinse the area with clean water.

3. It’s also recommended to wash the rug in the washing machine afterward for thorough cleaning.


🍔 How can I remove sauce stains?

When dealing with a sauce stain, it's important to act quickly. For the best results, wash the design in the washing machine immediately. For smaller stains, spot cleaning may suffice.

1. Remove the sauce with a paper towel or cloth.

2. Mix 1-2 teaspoons of liquid detergent with a cup of warm water, and clean the stain using a cloth soaked in the solution.

3. Rinse with cold water and blot dry. You can also use a stain remover and follow the manufacturer's instructions before washing the design in the machine.

The designs are stain-resistant due to their special material. However, please follow the care instructions. For larger stains, we recommend washing the designs immediately. Small stains can be cleaned with a mild detergent and a cloth.

The pad must not be washed in the washing machine. Since it sits under the design, it usually stays clean.

If the pad does get wet, you can wipe it with a towel and mild soap. Light dirt can be removed with a vacuum or lint roller.

For heavier dirt, rinse the pad in the shower and hang it to dry.

💡 Tip: When washing the design, we recommend using a second design to protect the pad from dirt. Alternatively, you can roll up the pad and set it aside.

Yes, that’s absolutely fine. We recommend using a low suction setting without a beater brush. 💨

Yes, robotic vacuum cleaners can easily move on Teppana rugs due to their smooth, low-pile structure – this works particularly well with the standard pads.

Check your robot's user manual to see the specific height it can handle. Our rugs with the cushioned pad have a total height of 1.5 cm, which is generally no problem for most robots.

ou can thoroughly test this during your 30-day satisfaction guarantee. 🤖

Our rugs are made from durable materials. In tests, we observed no loss of quality even after 30 washes, ensuring you can enjoy your Teppana rug for a long time.

For plush rugs, we recommend air-drying the design on a clothesline to avoid strain on the fibers over time. Once dry, you can gently run your fingers or a brush through the pile to restore its fluffy texture.